Managed Salesforce Support
Salesforce support without another full-time hire.
A consistent team for the admin work, development, troubleshooting, and improvements your business needs each month. Engagements start at 20 hours/month. Tell us what is on your backlog.
Who it is for
Extra capacity, or the whole Salesforce function.
We can work alongside your internal team, or provide agreed ongoing coverage when there isn't one. Either way, you work with the same three people every month.
A good fit if you have:
- An understaffed Salesforce team that needs another set of hands
- An admin who needs development help
- A backlog of improvements that never makes it to the top of the list
- An existing org that needs reliable, ongoing ownership
What you can bring to us
From a permission fix to a new LWC.
Everyday support
- Users, permissions, and configuration
- Reports, dashboards, and troubleshooting
- Bug fixes and backlog prioritization
- Small enhancements and advice
Engineering and improvements
- Apex, LWC, and custom functionality
- Flow and automation changes
- Integration maintenance and enhancements
- Architecture review and release support
Larger migrations, major builds, and emergency coverage are scoped separately as projects, so your monthly hours stay focused on the backlog.
How an engagement works
Clear capacity, a shared backlog, a monthly review.
- 1
Start with a conversation
A short call about your org, your priorities, and how much capacity you need.
- 2
Agree the shape of the work
Monthly hours, scope, access, communication, and response expectations, written down before we start.
- 3
Work a shared backlog
We prioritize together and deliver agreed changes through an appropriate release process.
- 4
Review every month
Completed work, time used, and what is coming next. Capacity tracks your actual needs.
Engagements start at 20 hours a month. Hours describe reserved capacity, not a promise of unlimited tasks or guaranteed turnaround. After our first conversation you'll get a written proposal covering rate, term, and how unused hours and overages are handled.
Contact
Tell us what your Salesforce team needs.
Share what's on your backlog and how much help you're looking for. You'll talk to one of the founders, the people who would do the work.